Track My Order

Please log in to your account to track your orders, download digital items, and view order history.

If you have the tracking number or order number and email, you can track your order below.

 
 

Shipping

For optimal viewing of these shipping tables, please rotate your device to horizontal, or landscape, orientation.

  Contiguous United States
  In-stock items only
Order Subtotal Flat Rate Standard* Flat Rate Express**
Under $40 $7.95 varies based on weight, location, and size
Over $40 Free varies based on weight, location, and size
 

Standard and Express Shipping Terms and Conditions: Contiguous United States
Listed shipping rates apply only to orders shipped within the contiguous United States. All orders will be shipped via the most efficient carrier and type of service selected. Shipping and handling times are approximate and not guaranteed. Rates are subject to change. P.O. Box addresses are accepted. Due to the speed in which we process and fulfill orders, we are unable to alter your order once it has been confirmed. Please allow in-stock orders 7–10 business days for standard delivery and 3–5 business days for express delivery.

  Non-Contiguous United States + Canada
  In-stock items only
Order Subtotal Standard* Express**
Under $40 varies based on weight, location, and size varies based on weight, location, and size
Over $40 20% off the calculated shipping cost based on weight, location, and size varies based on weight, location, and size
 

Standard and Express Shipping Terms and Conditions: Non-Contiguous United States + Canada
AK, HI, PR, APO / FPO, U.S. territories, and Canada will ship via U.S. Mail. Allow 3–4 weeks for standard shipping. All orders will be shipped via the most efficient carrier and type of service selected. Shipping and handling times are approximate and not guaranteed. Rates are subject to change. P.O. Box addresses are accepted. Due to the speed in which we process and fulfill orders, we are unable to alter your order once it has been confirmed. Orders over $50 in non-contiguous US states, US territories, and Canada, will get a discounted standard shipping option of 20% off during checkout.

Guaranteed Rates ***
In-stock items only
2nd Day Next Day
varies based on weight, location, and size varies based on weight, location, and size

Guaranteed Rates Shipping Terms and Conditions
Guaranteed shipping orders placed Monday–Thursday by 2:00 pm EST will ship the same day. For guaranteed shipping orders placed on Friday, delivery dates are as follows:

  • Next Day = the following Monday
  • 2nd Day = the following Tuesday

Otherwise, allow 24 hours for processing. Guaranteed delivery is only available within the contiguous United States and is not available for P.O. Boxes, APO / FPO addresses, and certain zip codes that are not serviced by FedEx.

Returns

We guarantee our products unconditionally. All requests for returns should be directed to Carson Dellosa Education's Customer Service within 30 days of receipt. In order to receive a refund, all returns must be authorized by Customer Service in advance and must be received within 90 days of the purchase date. Refunds will not include shipping and handling fees. You should expect to receive your refund within 4–8 weeks of the return shipment’s postdate. If your return request includes a credit to your credit card, please allow 1–2 billing cycles for the credit to appear on your statement.

All returns must be marked with a Return Authorization Number. Please contact Customer Service for your Return Authorization Number and instructions on how to return your order.

All special offer sales are final. No refunds or exchanges will be issued for products in this category.

Printable and eBook purchases are nonrefundable.

If you need additional assistance, please contact Customer Service.

Return your package to:
Carson Dellosa Education
Attn: Returns
657-A Brigham Rd
Greensboro, NC 27409

Contact Us

We’re here to help!
Monday–Thursday: 8:00 am to 7:00 pm EST
Friday: 8:00 am to 6:00 pm EST

Mail

PO Box 35665
Greensboro, NC
27425-5665

Fax

800-535-2669
336-632-0087

Dealers

Interested in becoming a dealer?
Request New Dealer Info