What is Spark Rewards?

Made for those who ignite bright ideas, our customer loyalty program is designed to reward educators and parents alike with year-round benefits that include exclusive discounts, free product, great educational content, and first dibs on new promotions.

How do I join Spark Rewards?

It’s easy—register in just a few steps.

If you are already registered on carsondellosa.com, congratulations, you are already a member of Spark Rewards.

Is there a membership fee?

There’s no cost to join and there are never any membership fees.

Who can become a member?

Anyone who shops online at Carson Dellosa Education can be a Spark Rewards member.

Do I really get 10% off every order?

Yes, after your first purchase (where you get 20% off using a promotion code), you will get 10% off every subsequent order. Discounts will be shown in the cart—just make sure you are logged into your account at checkout.

How do I get my discount on every order?

Members just need to be logged into their account and they will receive 10% off their order and free standard shipping every single day of the week.

What is a Smile File and how do I get it?

A Smile File is an interactive folder that holds meaningful mementos like pictures, student artwork, special notes, funny stories, and anything grin-worthy. Add to it throughout the year and refer to it whenever you need a day-brightening break.

You will receive the Smile File when you use your 20% off promotion code on your first purchase. Smile File will only be available on physical orders with a shipping address.

How do I redeem 20% off on my first order?

Enter the sign-up promotion code that you received via email to your cart before checkout.

If you did not receive an email, please contact Customer Service by phone (800-321-0943), or email, Monday–Thursday, 8am–7pm EST and Friday, 8am–6pm EST.

Enter the sign-up promotion code that you received via email to your cart before checkout.

If you did not receive an email, please contact Customer Service by phone (800-321-0943), or email, Monday–Thursday, 8am–7pm EST and Friday, 8am–6pm EST.

Will I receive member pricing and 20% off on my first order?

Unfortunately, no—your first order will total 20% off as well as a free gift with your promotion code. Your member pricing of 10% off will begin with your second order.

How does Free Shipping work?

Members in the contiguous US states will get a free standard shipping option during checkout.

Members in non-contiguous US states, US territories, and Canada, will get a discounted standard shipping option of $9.95 during checkout.

How do I download my Free Printables?

If you are a Spark Rewards member, you may download your Printables by logging into your account. Then follow the directions below:

  • Start by browsing our assortment of free printables.
  • Click on the Printable you would like to download.
  • Click the Download button.
  • Depending on your device, your Printable will open in a browser or a PDF reader like Adobe Acrobat Reader
  • Save the Printable to your device.

More Printable questions? See more printable FAQs.

How do I make sure I’m receiving Spark Rewards exclusive offers?

To get the most out of Spark Rewards benefits, make sure you are subscribed to our emails by opting in. 

How do I edit my personal account information?

You can make changes to your account while you are logged in.

I'm having issues joining, who do I contact?

For online assistance, please contact Customer Service by phone (800-321-0943), or email, Monday–Thursday, 8am–7pm EST and Friday, 8am–6pm EST.

For online assistance, please contact Customer Service by phone (800-321-0943), or email, Monday–Thursday, 8am–7pm EST and Friday, 8am–6pm EST.

How do you use my personal information?

Carson Dellosa Education prides itself on the knowledge that our customers can shop with confidence on our website. We use industry-standard encryption technology and secure commerce servers to ensure that your personal information is safe online. We realize that there are often concerns about how the information provided online will be used. We are committed to protecting your privacy and will only use the information you provide us to process your order and to provide a more personalized shopping experience. For more information, check out our Privacy Policy.

Have additional questions?

For online assistance, please contact Customer Service by phone (800-321-0943), or email, Monday–Thursday, 8am–7pm EST and Friday, 8am–6pm EST.

Please see the Terms and Conditions below to view the full program rules.

For online assistance, please contact Customer Service by phone (800-321-0943), or email, Monday–Thursday, 8am–7pm EST and Friday, 8am–6pm EST.

Please see the Terms and Conditions below to view the full program rules.

Terms and Conditions

The FREE Smile File gift will be included with your first Spark Rewards order. Smile File will not be visible in the cart, but will be added and shipped with your first order (or separately).  

Get FREE Standard Shipping on any order that ships within the contiguous United States. Shipments to non-contiguous states, US Territories, and Canada will be discounted by $5.95. Offer is valid every day and automatically applies to your cart.

10% off member pricing is activated with your second order. Offer is valid every day and automatically applies to your cart.

Customer is responsible for all applicable sales tax and fees. This offer has no cash value and is not redeemable for cash. Not valid on previous purchases.