Frequently Asked Questions

Frequently Asked Questions

What is Spark Rewards?

Made for those who ignite bright ideas, our customer loyalty program is designed to reward educators and parents alike with year-round benefits that include exclusive discounts, free gifts, great educational content, and first dibs on new promotions.

How do I join Spark Rewards?

It’s easy—register in just a few steps.

If you are already registered on carsondellosa.com, congratulations, you are already a member of Spark Rewards.

Is there a membership fee?

There’s no cost to join and there are never any membership fees.

Who can become a member?

Anyone who shops online at Carson Dellosa Education can be a Spark Rewards member.

How do I get my free gift on every order?

Members just need to be logged into their account and they will receive a free gift with any shipped order every single day of the week.

How do I download my Free Printables?

If you are a Spark Rewards member, you may download your Printables by logging into your account. Then follow the directions below:

  • Start by browsing our assortment of free printables.
  • Click on the Printable you would like to download.
  • Click the Download button.
  • Depending on your device, your Printable will open in a browser or a PDF reader like Adobe Acrobat Reader
  • Save the Printable to your device.

More Printable questions? See printable FAQs.

How do I make sure I’m receiving Spark Rewards exclusive offers?

To get the most out of Spark Rewards benefits, make sure you are subscribed to our emails by opting in. 

How do I edit my personal account information?

You can make changes to your account while you are logged in.

I’m having issues joining, who do I contact?

For online assistance, please contact Customer Service by phone (800-321-0943), or email, Monday–Thursday, 8am–7pm EST and Friday, 8am–6pm EST.

For online assistance, please contact Customer Service by phone (800-321-0943), or email, Monday–Thursday, 8am–7pm EST and Friday, 8am–6pm EST.

How do you use my personal information?

Carson Dellosa Education prides itself on the knowledge that our customers can shop with confidence on our website. We use industry-standard encryption technology and secure commerce servers to ensure that your personal information is safe online. We realize that there are often concerns about how the information provided online will be used. We are committed to protecting your privacy and will only use the information you provide us to process your order and to provide a more personalized shopping experience. For more information, check out our Privacy Policy.

Have additional questions?

For online assistance, please contact Customer Service by phone (800-321-0943), or email, Monday–Thursday, 8am–7pm EST and Friday, 8am–6pm EST.

Please see the Terms and Conditions below to view the full program rules.

For online assistance, please contact Customer Service by phone (800-321-0943), or email, Monday–Thursday, 8am–7pm EST and Friday, 8am–6pm EST.

Please see the Terms and Conditions below to view the full program rules.

Already registered? Sign in to your account.

Terms and Conditions

The free gift will be included with your Spark Rewards shipped order. The gift will be added to your cart and shipped with your order. A digital only order does not qualify for a free gift.

Customer is responsible for all applicable sales tax and fees. This offer has no cash value and is not redeemable for cash. Not valid on previous purchases.